Privacy Policy

At Serenity Haven, accessible from www.serenityhaven.com, your privacy is of utmost importance to us. This Privacy Policy document outlines the types of personal information we collect, how we use it, and your rights regarding that information.

1. Information We Collect
We may collect personal information from you when you visit our website, register on the site, place an order, subscribe to our newsletter, or interact with us in other ways. The types of information we may collect include:

  • Name
  • Email address
  • Phone number
  • Mailing address

2. How We Use Your Information
We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website
  • Process your transactions and send you confirmation
  • Find and prevent fraud

3. Log Files
Serenity Haven follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

4. Cookies and Web Beacons
Like any other website, Serenity Haven uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Your Rights
You have the right to request copies of your personal information. You also have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. You have the right to request that we erase your personal information, under certain conditions.

6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.