Privacy Policy

At Serenity Suites, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or book our services.

1. Information We Collect: We may collect personal information such as your name, email address, phone number, and payment details when you make a reservation or contact us. We also collect non-personal information such as browser type, IP address, and pages visited on our website.

2. Use of Information: The information we collect is used to process your bookings, improve our services, and communicate with you regarding your stay. We may also use your information to send promotional materials and special offers, but you can opt-out at any time.

3. Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing of Information: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to provide services you have requested or as required by law.

5. Cookies: Our website may use cookies to enhance user experience. You can choose to accept or decline cookies. Declining cookies may prevent you from taking full advantage of the website.

6. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Policy: Serenity Suites reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.