Terms and Conditions
Welcome to Serenity Suites. By accessing our website and booking our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms: By using our website, you confirm that you accept these terms and conditions in full. If you disagree with any part of these terms, you must not use our website.
2. Booking and Payment: All bookings made through our website are subject to availability. A valid credit card is required to secure your reservation. Full payment may be required at the time of booking or upon check-in, depending on the rate selected.
3. Cancellation Policy: Cancellations must be made at least 24 hours prior to the scheduled check-in date to avoid a cancellation fee. Specific cancellation policies may vary based on the rate plan selected.
4. Guest Responsibilities: Guests are responsible for any damage caused to the hotel property during their stay. Serenity Suites reserves the right to charge the guest’s credit card for any damages incurred.
5. Limitation of Liability: Serenity Suites shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
6. Changes to Terms: Serenity Suites reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.
7. Governing Law: These terms and conditions are governed by the laws of the jurisdiction in which Serenity Suites operates. Any disputes arising from these terms shall be resolved in the appropriate courts of that jurisdiction.