Shipping Policy
ActiveVibe is dedicated to providing you with a seamless shopping experience, including fast and reliable shipping. Below are the details of our shipping policy.
1. Shipping Methods: We offer various shipping options, including standard and expedited shipping. The available options will be presented at checkout.
2. Processing Time: Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
3. Shipping Rates: Shipping costs are calculated based on the weight of your order and your location. You can view the shipping rates at checkout before completing your purchase.
4. Delivery Times: Delivery times vary based on the shipping method selected and your location. Standard shipping usually takes 5-7 business days, while expedited shipping can take 2-3 business days.
5. International Shipping: We currently offer international shipping to select countries. Additional customs fees may apply, and you are responsible for any duties or taxes incurred upon delivery.
6. Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at support@activevibe.com so we can assist you in resolving the issue.
If you have any questions about our shipping policy, please feel free to reach out to us.