Refund and Return Policy

At SipSavvy, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our refund and return policy below.

1. Return Eligibility: You may return unopened and unused products within 30 days of purchase for a full refund. To be eligible for a return, items must be in their original packaging.

2. Return Process: To initiate a return, please contact our customer service team at support@sipsavvy.com to obtain a return authorization. Include your order number and the reason for the return.

3. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

4. Non-Refundable Items: Certain items are non-refundable, including opened bottles of alcohol and gift cards.

5. Shipping Costs: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

6. Exchanges: If you need to exchange an item for the same item, please contact us at support@sipsavvy.com.

If you have any questions regarding our refund and return policy, please reach out to us.