At GlowNest, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.

1. Return Eligibility
Items can be returned within 30 days of receipt, provided they are unused, unopened, and in their original packaging. Certain items, such as personal care products, may be non-returnable for hygiene reasons.

2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@glownest.com with your order number and the reason for the return. We will provide you with instructions on how to return your item.

3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.

5. Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired item.

6. Contact Us
If you have any questions regarding our Refund and Return Policy, please reach out to us at support@glownest.com.