Refund and Return Policy

Thank you for shopping at Glam Haven. We want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.

1. Returns
You have 30 days from the date of purchase to return an item for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Non-Returnable Items
Some items are non-returnable, including:

  • Opened or used cosmetics
  • Gift cards
  • Sale items

3. Return Process
To initiate a return, please contact our customer service team at support@glamhaven.com. We will provide you with instructions on how to return your item.

4. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Exchanges
If you need to exchange an item for the same item, please contact us for assistance.

If you have any questions about our Refund and Return Policy, please reach out to our customer service team.