At SipStream, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.

1. Return Eligibility
Products can be returned within 30 days of receipt if they are unopened and in their original packaging. To initiate a return, please contact our customer service team.

2. Non-Returnable Items
Some items are non-returnable, including opened beverages and perishable goods. Please check the product description for specific return information.

3. Return Process
To return a product, please follow these steps:

1. Contact our customer service team to request a return authorization.
2. Pack the item securely in its original packaging.
3. Include a copy of your order confirmation.
4. Ship the item to the address provided by our customer service team.

4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

5. Exchanges
If you received a defective or damaged item, please contact us within 7 days of receipt for an exchange.

6. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.

7. Contact Us
If you have any questions about our Refund and Return Policy, please contact us at support@sipstream.com.