At Nautical Nook, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.

1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it and in the original packaging.

2. Non-Returnable Items
Some items are non-returnable, including but not limited to: gift cards, downloadable software products, and any items marked as final sale.

3. Return Process
To initiate a return, please contact our customer service team at support@nauticalnook.com to obtain a return authorization. Once you receive the authorization, please ship the item back to us at the address provided.

4. Refunds
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions regarding our refund and return policy, please contact us at support@nauticalnook.com.