Refund and Return Policy
At Nautical Ventures, we strive to provide the best experience for our customers. Our Refund and Return Policy is designed to ensure your satisfaction.
1. Refund Eligibility: To be eligible for a refund, cancellations must be made at least 48 hours before the scheduled rental time. Refunds will be processed within 7-10 business days.
2. Non-Refundable Fees: Please note that any booking fees or service charges are non-refundable.
3. Damages: If the boat is returned with any damages beyond normal wear and tear, the cost of repairs will be deducted from your refund.
4. Weather Policy: In the event of severe weather conditions, we reserve the right to cancel your booking. You will be offered a full refund or the option to reschedule your rental.
5. Contact for Refunds: To request a refund, please contact our customer service team at support@nauticalventures.com with your booking details.