Refund and Return Policy

At BourbonBox, we take pride in the quality of our products. However, due to the nature of our subscription service, we have specific policies regarding refunds and returns.

1. No Returns: Once a box has been delivered, we do not accept returns of opened or consumed products. This policy ensures the safety and quality of our offerings.

2. Damaged or Incorrect Items: If you receive a box that is damaged or contains incorrect items, please contact us within 7 days of receiving your order. We will review your case and may offer a replacement or credit at our discretion.

3. Cancellation Policy: You may cancel your subscription at any time before the next billing cycle. Cancellations must be made through your account settings on our website or by contacting our customer service team.

4. Refunds: Refunds are not provided for any subscription fees once the billing cycle has begun. If you cancel your subscription, you will continue to receive boxes until the end of the current billing period.

5. Contact Us: For any questions or concerns regarding our refund and return policy, please reach out to our customer service team via the contact information provided on our website.