Refund and Return Policy
At SnapNest, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.
1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.
2. Refund Process
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
3. Non-Returnable Items
Some items are non-returnable, including gift cards and downloadable software products. Please check the product description for specific return information.
4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Exchanges
If you need to exchange an item for the same item, send us an email at support@snapnest.com and we will provide you with instructions on how to proceed.
If you have any questions regarding our refund and return policy, please contact us.