Shipping Policy

GlowCraft is committed to delivering your handcrafted candles in a timely manner. Please review our Shipping Policy below for details on shipping options and procedures.

1. Shipping Methods
We offer various shipping methods to meet your needs, including standard and expedited shipping. The available options will be presented at checkout based on your location.

2. Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has shipped, including tracking information.

3. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and your shipping location. We strive to provide competitive rates and may offer free shipping promotions from time to time.

4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Please allow additional time for deliveries during peak seasons or holidays.

5. International Shipping
We currently offer international shipping to select countries. Additional customs fees or duties may apply, and it is the customer’s responsibility to pay these fees.

6. Issues with Delivery
If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team at support@glowcraft.com for assistance.

7. Contact Us
If you have any questions regarding our Shipping Policy, please reach out to us at support@glowcraft.com.