Refund and Return Policy
At Sweet Haven, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.
1. Return Eligibility: You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it, and it must be in the original packaging.
2. Non-Returnable Items: Certain items cannot be returned, including perishable goods such as candy that has been opened or consumed.
3. Return Process: To initiate a return, please contact our customer service team at [insert contact email]. We will provide you with instructions on how to return your item.
4. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
5. Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
6. Exchanges: If you need to exchange an item for the same item, please contact us for assistance.
If you have any questions regarding our Refund and Return Policy, please reach out to our customer service team.