Refund and Return Policy
Thank you for shopping at Gadget Galaxy! We want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.
1. Return Period
You have 30 days from the date of delivery to return an item for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
2. Return Process
To initiate a return, please contact our customer service at support@gadgetgalaxy.com to obtain a Return Merchandise Authorization (RMA) number. Include your order number and reason for the return.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
4. Non-Returnable Items
Certain items are non-returnable, including opened software, gift cards, and items marked as final sale.
5. Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
6. Exchanges
If you need to exchange an item for the same item, please contact us at support@gadgetgalaxy.com.
If you have any questions about our Refund and Return Policy, please reach out to our customer service team.