Shipping Policy
At StoryNest, we strive to provide you with the best shipping options available. This Shipping Policy outlines our shipping practices and procedures.
1. Shipping Methods
We offer various shipping methods to meet your needs, including standard and expedited shipping options. The available methods will be presented at checkout based on your location.
2. Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, along with tracking information.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order and your shipping location. You can view the shipping costs at checkout before completing your purchase.
4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Please allow additional time for deliveries during peak seasons or holidays.
5. International Shipping
We currently offer international shipping to select countries. Additional customs fees or taxes may apply, and it is your responsibility to pay these charges upon delivery.
6. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us immediately at support@storynest.com. We will work with you to resolve the issue.
7. Contact Us
If you have any questions regarding our Shipping Policy, please reach out to us at support@storynest.com.