Refund and Return Policy

At Faithful Treasures, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period: You may return most items within 30 days of receiving your order for a full refund. Items must be in their original condition and packaging.

2. Non-Returnable Items: Certain items, such as personalized products or clearance items, may not be eligible for return. Please check the product description for specific return information.

3. How to Initiate a Return: To initiate a return, please contact our customer service team at support@faithfultreasures.com with your order number and the reason for the return. We will provide you with instructions on how to return your item.

4. Refund Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

5. Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.

6. Exchanges: If you would like to exchange an item for a different size or color, please contact us to discuss your options.

If you have any questions regarding our Refund and Return Policy, please reach out to us at support@faithfultreasures.com.