At ChicNest, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period: You may return items within 30 days of receiving your order. To be eligible for a return, items must be unworn, unwashed, and in their original condition with tags attached.

2. How to Initiate a Return: To initiate a return, please contact our customer service at support@chicnest.com to obtain a return authorization. Include your order number and the reason for the return.

3. Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for items over [Amount].

4. Refund Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

5. Non-Returnable Items: Certain items are non-returnable, including gift cards and items marked as final sale.

6. Exchanges: If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

If you have any questions regarding our return and refund policy, please contact us at support@chicnest.com.