Refund and Return Policy

At BuildNest, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.

1. Return Period
You have 30 days from the date of purchase to return any unused and unopened products for a full refund.

2. Return Process
To initiate a return, please contact our customer service team at support@buildnest.com. We will provide you with a return authorization number and instructions on how to return your product.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Non-Returnable Items
Some items are non-returnable, including:

  • Opened or used products
  • Custom or special order items

5. Exchanges
If you need to exchange a product for the same item, please contact us for assistance.

If you have any questions regarding our refund and return policy, please reach out to our customer service team.