Refund and Return Policy
At ContentCraft, we strive to provide high-quality products that meet your content creation needs. If you are not satisfied with your purchase, please review our Refund and Return Policy below.
1. Eligibility for Refunds
We offer refunds for digital products within 14 days of purchase if you are not satisfied with your order. To be eligible for a refund, you must provide proof of purchase and a reason for your dissatisfaction.
2. How to Request a Refund
To request a refund, please contact our customer service team at support@contentcraft.com with your order details and reason for the refund. We will review your request and respond within 3-5 business days.
3. Non-Refundable Items
Due to the nature of digital products, we cannot offer refunds for items that have been downloaded or accessed after purchase.
4. Processing Refunds
If your refund request is approved, we will process the refund to your original payment method within 7-10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.
We appreciate your understanding and are committed to ensuring your satisfaction with our products.