Refund and Return Policy
At Crystal Cove, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.
1. Return Period
You have 30 days from the date of purchase to return an item for a refund. To be eligible for a return, your item must be unused and in the same condition that you received it.
2. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
3. Non-Refundable Items
Some items are non-refundable, including gift cards and items marked as final sale.
4. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
5. How to Initiate a Return
To initiate a return, please contact us at [insert contact email] with your order number and reason for the return. We will provide you with further instructions.
Thank you for shopping with us at Crystal Cove!