At Creamery Bliss, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.

1. Return Eligibility
Products can be returned within 30 days of purchase if they are unopened and in their original packaging. Perishable items, such as dairy products, cannot be returned once opened.

2. How to Initiate a Return
To initiate a return, please contact our customer service team at [insert contact information]. Provide your order number and the reason for the return.

3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

4. Non-Refundable Items
Some items are non-refundable, including opened perishable products and gift cards.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.

7. Contact Us
If you have any questions regarding our refund and return policy, please reach out to our customer service team.