At Diesel Dynamics, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.

1. Return Eligibility
Products may be returned within 30 days of receipt if they are unused, in their original packaging, and in resalable condition. Certain items, such as custom orders or special clearance items, may not be eligible for return.

2. Return Process
To initiate a return, please contact our customer service team at support@dieseldynamics.com to obtain a Return Merchandise Authorization (RMA) number. Include your order number and reason for the return.

3. Shipping Costs
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped). We recommend using a trackable shipping service to ensure your return is received.

4. Refunds
Once we receive your returned item and verify its condition, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

5. Exchanges
If you wish to exchange an item for a different product, please follow the return process and place a new order for the desired item.

6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

7. Contact Information
If you have any questions regarding our refund and return policy, please reach out to us at support@dieseldynamics.com.