Thank you for shopping at DrumSphere. We appreciate your business and want you to be completely satisfied with your purchase. This Refund and Return Policy outlines our procedures for returns and refunds.

1. Return Period
You have 30 days from the date of delivery to return an item for a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it, along with the original packaging.

2. Non-Returnable Items
Some items are non-returnable, including:
– Gift cards
– Downloadable software products
– Items marked as final sale

3. Return Process
To initiate a return, please contact our customer service team at support@drumsphere.com. We will provide you with a return authorization and instructions on how to return your item.

4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Exchanges
If you need to exchange an item for the same item, please contact us at support@drumsphere.com. We will guide you through the exchange process.