Shipping Policy
At EcoHaven, we strive to provide you with the best shipping options. This Shipping Policy outlines our shipping practices and procedures.
1. Shipping Methods
We offer various shipping methods to meet your needs. You can choose from standard shipping, expedited shipping, and express shipping at checkout. Delivery times may vary based on your location and the shipping method selected.
2. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected. We aim to provide competitive shipping rates to ensure you receive your products at a reasonable cost.
3. Order Processing Time
All orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, along with tracking information.
4. International Shipping
We currently offer international shipping to select countries. Additional customs fees and taxes may apply, which are the responsibility of the customer.
5. Delivery Issues
If you experience any issues with your delivery, please contact us at support@ecohaven.com. We will work with you to resolve any problems as quickly as possible.