At EduEssentials, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.

1. Return Period
You have 30 days from the date of delivery to return any item for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it, along with the original packaging.

2. Process for Returns
To initiate a return, please contact our customer service team at support@eduessentials.com with your order number and details about the item you wish to return. We will provide you with instructions on how to return your item.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Non-Returnable Items
Some items are non-returnable, including gift cards and downloadable software products. Please check the product description for any specific return information.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We appreciate your understanding and support. If you have any questions regarding our refund and return policy, please contact us.