Shipping Policy
1. Shipping Methods
ElectroNest offers various shipping methods to meet your needs. You can choose from standard, expedited, and overnight shipping options at checkout.
2. Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping method selected. You can view the shipping costs at checkout before completing your purchase.
4. Delivery Times
Delivery times vary based on your location and the shipping method chosen. Standard shipping usually takes 5-7 business days, while expedited options may arrive sooner.
5. International Shipping
We offer international shipping to select countries. Additional customs fees and taxes may apply, and you are responsible for these charges upon delivery.
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier’s site.
7. Issues with Delivery
If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team at support@electronest.com for assistance.