At TechNest, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a straightforward refund and return policy.

1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, the item must be in its original packaging and condition.

2. Return Process
To initiate a return, please contact our customer service team at support@technest.com with your order number and reason for the return. We will provide you with instructions on how to return your item.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

4. Non-Returnable Items
Some items are non-returnable, including opened software, digital downloads, and personalized products. Please check the product description for specific return information.

5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part. In such cases, we will cover the return shipping costs.

We appreciate your understanding and cooperation in our return process. Your satisfaction is our priority!