Refund and Return Policy
At Gizmo Haven, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.
1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original packaging and condition.
2. Non-Returnable Items
Certain items are non-returnable, including opened software, digital downloads, and items marked as final sale.
3. Return Process
To initiate a return, please contact our customer service at support@gizmohaven.com to obtain a return authorization. You will need to provide your order number and reason for the return.
4. Refunds
Refunds will be processed within 7-10 business days after we receive your returned item. The refund will be issued to the original payment method used for the purchase.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges
If you need to exchange an item for the same item in a different size or color, please follow the return process and place a new order for the desired item.
7. Contact Us
For any questions regarding our refund and return policy, please reach out to us at support@gizmohaven.com.