Shipping Policy
At StitchCraft, we aim to provide you with a seamless shopping experience, including fast and reliable shipping. Our Shipping Policy outlines the details regarding shipping methods, costs, and delivery times.
1. Shipping Methods
We offer various shipping options to meet your needs, including standard and expedited shipping. During checkout, you can select your preferred shipping method based on your urgency and budget.
2. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected. We occasionally offer free shipping promotions, which will be clearly indicated on our website.
3. Delivery Times
Delivery times vary based on your location and the shipping method chosen. Typically, standard shipping takes 5-7 business days, while expedited shipping can take 2-3 business days. Please note that these times are estimates and may vary during peak seasons.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.
5. International Shipping
We currently offer international shipping to select countries. Additional customs fees and taxes may apply, and it is the customer’s responsibility to pay these fees upon delivery.
6. Issues with Delivery
If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team at support@stitchcraft.com for assistance.