Refund and Return Policy
At Harvest Haven, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.
1. Return Period
You may return most items within 14 days of receiving your order for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it.
2. Non-Returnable Items
Some items are non-returnable, including:
- Perishable goods (e.g., fresh produce, dairy products)
- Customized or personalized items
- Gift cards
3. Return Process
To initiate a return, please contact our customer service team at support@harvesthaven.com to obtain a return authorization. You will need to provide your order number and the reason for the return.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at support@harvesthaven.com.
7. Contact Us
If you have any questions about our Refund and Return Policy, please reach out to us at support@harvesthaven.com.