Refund and Return Policy
At Feed Haven, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our Refund and Return Policy below.
1. Return Eligibility
Products may be returned within 30 days of the purchase date, provided they are unused, unopened, and in their original packaging. Certain items, such as perishable goods or custom products, may not be eligible for return.
2. Return Process
To initiate a return, please contact our customer service team at support@feedhaven.com with your order number and reason for the return. We will provide you with instructions on how to return your item.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
4. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item. In such cases, we will cover the return shipping costs.
5. Exchanges
If you wish to exchange a product for a different item, please follow the return process and place a new order for the desired item.
If you have any questions regarding our Refund and Return Policy, please contact us.