At GrowSure, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.

1. Return Period
You may return any unused and unopened products within 30 days of the purchase date for a full refund. To initiate a return, please contact our customer service team.

2. Return Process
To return a product, please follow these steps:

1. Contact our customer service at support@growsure.com to request a return authorization.
2. Pack the product securely in its original packaging.
3. Include a copy of your receipt or proof of purchase.
4. Ship the product to the address provided by our customer service team.

3. Refunds
Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

4. Non-Returnable Items
Some items are non-returnable, including:

• Opened or used products
• Gift cards
• Downloadable software products

5. Exchanges
If you receive a defective or damaged item, please contact us within 7 days of receipt for an exchange.

6. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to our error. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

7. Contact Us
If you have any questions about our refund and return policy, please reach out to us at support@growsure.com.