Refund and Return Policy

At Elegance Attire, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.

1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original condition and packaging.

2. Non-Returnable Items
Some items are non-returnable, including custom-made or personalized products, and items marked as final sale.

3. Return Process
To initiate a return, please contact our customer service team at support@eleganceattire.com to obtain a return authorization. Once you receive the authorization, please ship the item back to us at the address provided.

4. Refunds
Refunds will be processed within 7-10 business days after we receive your returned item. The refund will be issued to the original payment method used for the purchase.

5. Exchanges
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

We appreciate your understanding and cooperation in our return process.