At Charming Tokens, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.

1. Return Period: You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, items must be in their original condition and packaging.

2. Non-Returnable Items: Certain items, such as personalized gifts or items marked as non-returnable, cannot be returned.

3. Return Process: To initiate a return, please contact our customer service team at [insert contact information]. We will provide you with instructions on how to return your item.

4. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

5. Shipping Costs: You will be responsible for paying your own shipping costs for returning items unless the return is due to an error on our part.

6. Exchanges: If you need to exchange an item for the same item, please contact us for assistance.

7. Contact Us: If you have any questions about our Refund and Return Policy, please reach out to us at [insert contact information].