Refund and Return Policy

At Hemp Haven, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, please review our Refund and Return Policy below.

1. Return Eligibility
Items may be returned within 30 days of receipt if they are unused, unopened, and in their original packaging. To initiate a return, please contact our customer service team for instructions.

2. Non-Returnable Items
Certain items, such as opened personal care products and sale items, are non-returnable. Please check the product description for specific return eligibility.

3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us for assistance.

For any questions regarding our Refund and Return Policy, please contact our customer service team.