At HomeNest, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period
You have 30 days from the date of delivery to return any item for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it, including original packaging.

2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@homenest.com with your order number and reason for the return. We will provide you with instructions on how to return your item.

3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Non-Returnable Items
Some items are non-returnable, including:

• Gift cards
• Downloadable software products
• Some health and personal care items

5. Exchanges
If you need to exchange an item for the same item, please contact us at the same email address. We will guide you through the exchange process.

Thank you for shopping with HomeNest! We appreciate your business and are here to help you with any questions or concerns regarding our return and refund policy.