Shipping Policy
At Bounce Haven, we aim to provide a seamless rental experience, including our shipping and delivery services. This Shipping Policy outlines our procedures and guidelines.
1. Delivery Areas
We deliver our inflatable rentals to various locations. Please check our website for specific delivery areas and any associated fees.
2. Delivery Schedule
Deliveries are typically scheduled on the day of your event. Our team will contact you to confirm the delivery time and ensure everything is set up before your guests arrive.
3. Setup and Pickup
Our team will handle the setup of the inflatable at your location. After your event, we will return to dismantle and pick up the equipment. Please ensure that the area is accessible for our team.
4. Customer Responsibilities
Customers are responsible for ensuring that the delivery area is clear and safe for our team to set up the inflatable. Any obstacles or hazards should be removed prior to delivery.