Refund and Return Policy
At GlimmerNest, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.
1. Return Period
You may return items within 30 days of receiving your order for a full refund or exchange. Items must be in their original condition and packaging.
2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@glimmernest.com with your order number and the reason for the return.
3. Refund Process
Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase.
4. Non-Returnable Items
Some items, such as custom-made jewelry or items marked as final sale, are not eligible for return.
5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
If you have any questions regarding our Refund and Return Policy, please feel free to reach out to us.