At K-Glow, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period
You may return any unused and unopened products within 30 days of receiving your order for a full refund. To initiate a return, please contact our customer service team.

2. Return Process
To return a product, please follow these steps:

1. Contact our customer service team to request a return authorization.
2. Pack the product securely in its original packaging.
3. Include a copy of your order confirmation and the reason for the return.
4. Ship the package to the address provided by our customer service team.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

4. Non-Returnable Items
Some items are non-returnable, including opened or used products, gift cards, and sale items. Please check the product description for specific return information.

5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.

If you have any questions about our Refund and Return Policy, please contact us.