At Leather Luxe, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period
You may return any unused and unworn items within 30 days of receiving your order for a full refund. Items must be in their original packaging and condition.

2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@leatherluxe.com to obtain a return authorization. Include your order number and the reason for the return.

3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

4. Non-Returnable Items
Some items are non-returnable, including personalized or custom-made products. Please check the product description for details.

5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

6. Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

7. Contact Us
If you have any questions regarding our Refund and Return Policy, please reach out to us at support@leatherluxe.com.