Shipping Policy
At LumaNest, we strive to provide you with the best shipping options available. This Shipping Policy outlines our shipping practices and procedures.
1. Shipping Methods
We offer various shipping methods to meet your needs, including standard and expedited shipping options. The available methods will be displayed at checkout based on your location.
2. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and your shipping address. You will see the total shipping cost before you complete your purchase.
3. Delivery Times
Delivery times vary based on the shipping method selected and your location. Typically, standard shipping takes 5-7 business days, while expedited shipping may take 2-3 business days.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment’s progress.
5. International Shipping
We currently offer international shipping to select countries. Additional customs fees and taxes may apply, and it is the customer’s responsibility to pay these fees upon delivery.
6. Issues with Delivery
If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team at support@lumanest.com for assistance.
7. Contact Us
If you have any questions about our Shipping Policy, please reach out to us at support@lumanest.com.