At SipSmart, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, please review our Refund and Return Policy below.

1. Eligibility for Returns: You may return products within 30 days of receipt if they are unopened and in their original packaging. Please note that we cannot accept returns of opened or damaged products.

2. Return Process: To initiate a return, please contact our customer service team at support@sipsmart.com. We will provide you with instructions on how to return your item.

3. Refunds: Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

4. Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange for a replacement or refund at no additional cost to you.

6. Changes to Policy: We reserve the right to update this Refund and Return Policy at any time. Please review this policy periodically for any changes.

If you have any questions regarding our Refund and Return Policy, please reach out to our customer service team.