At Gleam & Grace, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a refund and return policy as outlined below.

1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original condition and packaging.

2. Non-Returnable Items
Some items are non-returnable, including:

• Customized or personalized jewelry
• Items marked as final sale

3. Return Process
To initiate a return, please contact our customer service team at info@gleamandgrace.com to obtain a Return Authorization Number (RAN). Include your order number and reason for the return.

4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at info@gleamandgrace.com.

7. Contact Us
If you have any questions regarding our refund and return policy, please reach out to us at info@gleamandgrace.com.