Refund and Return Policy

Thank you for shopping at MediGear. We strive to ensure that you are completely satisfied with your purchase. However, if you are not satisfied, we are here to help.

1. Returns
You have [number] days from the date of delivery to return an item for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Non-Returnable Items
Some items are non-returnable, including:

  • Opened medical supplies
  • Customized products
  • Gift cards

3. Return Process
To initiate a return, please contact us at [Contact Information] to obtain a Return Merchandise Authorization (RMA) number. Include your order number and reason for the return.

4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Exchanges
If you need to exchange an item for the same item, please contact us at [Contact Information].

7. Changes to This Policy
We may update our Refund and Return Policy from time to time. We will notify you of any changes by posting the new policy on our website.