At MediEssentials, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free return policy.

1. Return Period
You have 30 days from the date of delivery to return any unused and unopened products for a full refund.

2. Return Process
To initiate a return, please follow these steps:

1. Contact our customer service team at support@mediessentials.com to request a return authorization.
2. Pack the item securely in its original packaging.
3. Include a copy of your receipt or proof of purchase.
4. Ship the item to the address provided by our customer service team.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Non-Returnable Items
Some items are non-returnable for health and safety reasons, including:

• Opened or used medical supplies
• Personal care items

5. Exchanges
If you need to exchange an item for the same item, please contact us at support@mediessentials.com.

6. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

7. Contact Us
If you have any questions regarding our return policy, please reach out to our customer service team at support@mediessentials.com.