Refund and Return Policy

At Sole Savvy, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.

1. Return Eligibility
Items can be returned within 30 days of receipt, provided they are in their original condition, unworn, and in the original packaging. Please keep your receipt as proof of purchase.

2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@solesavvy.com. We will provide you with a return authorization and instructions on how to send your item back to us.

3. Refund Process
Once we receive your returned item, we will inspect it and process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

4. Exchanges
If you would like to exchange an item for a different size or style, please follow the return process and place a new order for the desired item.

5. Non-Returnable Items
Some items may be non-returnable, including clearance items or items marked as final sale. Please check the product description for details.

For any questions regarding our refund and return policy, please contact us at support@solesavvy.com.