At Miniature Marvels, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.

1. Return Period: You may return items within 30 days of receiving your order for a full refund or exchange.

2. Eligibility for Returns: To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. Certain items, such as limited edition products, may not be eligible for return.

3. Return Process: To initiate a return, please contact our customer service team at support@miniaturemarvels.com with your order number and reason for the return. We will provide you with instructions on how to return your item.

4. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

5. Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Exchanges: If you wish to exchange an item for a different product, please follow the return process and place a new order for the desired item.

If you have any questions regarding our Refund and Return Policy, please contact us.