Thank you for shopping at MobilityMates! We want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.

1. Returns
You have 30 days from the date of delivery to return an item for a full refund. To be eligible for a return, the item must be unused and in the same condition that you received it, along with the original packaging.

2. Non-Returnable Items
Some items are non-returnable, including:

• Customized products
• Gift cards
• Items marked as final sale

3. Return Process
To initiate a return, please contact our customer service team at support@mobilitymates.com. We will provide you with instructions on how to return your item.

4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Exchanges
If you need to exchange an item for the same item, please contact us at the same email address. We will guide you through the exchange process.

7. Contact Us
If you have any questions about our Refund and Return Policy, please contact us at support@mobilitymates.com.