Shipping Policy
At MobilityMates, we strive to provide fast and reliable shipping for all our products.
1. Shipping Methods
We offer various shipping options to meet your needs, including standard and expedited shipping. The available options will be presented at checkout based on your location.
2. Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, including tracking information.
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and your shipping address. We aim to provide competitive rates and may offer free shipping promotions from time to time.
4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Standard shipping typically takes 5-7 business days, while expedited shipping may take 2-3 business days.
5. International Shipping
We currently offer shipping to select international locations. Additional customs fees and taxes may apply, which are the responsibility of the customer.
6. Issues with Delivery
If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team at support@mobilitymates.com for assistance.
7. Changes to Shipping Policy
We may update our shipping policy from time to time. Any changes will be posted on this page.